Losing an important document is always a stressful experience, and when that document is your PAN card, the panic can set in quickly. A Permanent Account Number (PAN) is a crucial financial document in India, required for everything from filing your income tax returns to opening a bank account, investing in mutual funds, and conducting most major financial transactions.1 But what happens when your PAN card is lost, stolen, or damaged? The good news is that you don’t have to navigate a maze of government offices anymore. Thanks to the digital transformation led by the Income Tax Department and its authorized agencies, you can now get a duplicate PAN card delivered right to your doorstep through a simple online process.
This comprehensive guide will walk you through everything you need to know about a PAN card reprint application. We will detail the step-by-step online procedure, explain the minimal documents required, and provide a clear breakdown of the associated costs. Whether you need a physical card or just an e-PAN, this article will ensure you are well-equipped to handle the situation with ease.
Table of Contents
Understanding the Difference: Reprint vs. Correction
Before you begin the PAN card reprint application process, it’s important to understand the two main options available on the official portals:
- Reprint of PAN Card: This is the option you should choose if you have lost your physical card, but all the details (name, date of birth, father’s name, etc.) remain the same. The reprint will have the exact same PAN number and details as your original card, just on a new physical card. This is the simplest and fastest option if no changes are required.
- Changes or Correction in PAN Data: This option is for situations where you need to make corrections to your personal details, such as a change of address after moving, a change in your name after marriage, or a correction in your date of birth.2 This process involves submitting supporting documents to validate the changes and will result in a new physical card with the updated details.3 For the purpose of this guide, we will focus on the reprint option, assuming you have a lost PAN card but no changes are needed.
Choosing the Right Portal for Your Duplicate PAN Card Application
The Government of India’s Income Tax Department has authorized two key entities for issuing and reissuing PAN cards:
- Protean eGov Technologies Limited (formerly NSDL e-Governance Infrastructure Limited).4
- UTI Infrastructure Technology And Services Limited (UTIITSL).
The online process for both portals is very similar. You can choose either one, depending on which one you find more user-friendly. For this guide, we will detail the steps for both to ensure you can follow along regardless of your choice.
How to Apply for Duplicate PAN Card Online via Protean (NSDL)
This is one of the most popular and straightforward methods to apply for duplicate PAN card online.
- Navigate to the Official Website: Go to the official TIN-NSDL portal. On the homepage, under the “Services” tab, select “PAN.” Then, scroll down to the “Reprint of PAN Card” section and click on “Apply.”
- Fill Out the Application Form: A request form will open. You need to enter the following details:
- Your existing PAN Number.
- Aadhaar Number: This is a mandatory requirement. You will use your Aadhaar card for e-KYC and to verify your identity.5
- Date of Birth: Your full date of birth.
- GSTIN: This is an optional field for individuals.
- Declaration: Tick the box to agree to the terms and conditions. Enter the captcha code and click “Submit.”
- Generate OTP for Verification: A token number will be generated and sent to your registered email address.6 A new page will then prompt you to choose how you want to receive the One-Time Password (OTP) for Aadhaar-based authentication. You can choose from “Email ID,” “Mobile Number,” or “Both.” Select your preferred option. The OTP will be sent to the contact details linked to your Aadhaar.7
- Validate OTP and Make Payment: Enter the OTP received on your mobile or email. Upon successful verification, you will be redirected to the payment gateway.8 The PAN card fees for a PAN card reprint application are very nominal.9
- For delivery within India: Approximately ₹50.10
- For delivery outside India: Approximately ₹959.11You can pay using a Debit Card, Credit Card, Net Banking, or UPI.12
- Download and E-Sign the Acknowledgement: Once the payment is successful, an acknowledgement receipt will be generated. You can download and save this document. The final step is to authenticate your application digitally. This can be done via e-Sign using your Aadhaar.13 You will receive a final OTP on your Aadhaar-linked mobile number to complete the e-sign process, making the entire application paperless and contactless.14
How to Apply for Duplicate PAN Card Online via UTIITSL
The process on the UTIITSL portal is also seamless and is a great alternative.
- Access the Reprint Service: Visit the official UTIITSL PAN Services website.15 Look for the “Reprint PAN Card” or “PAN Card Reprint Application” section and click on it.
- Enter Your Details: You will be required to fill in your:
- PAN Number.
- Aadhaar Number.
- Date of Birth.
- Captcha Code.Once you have entered all the details, click “Submit.”
- Validate and Proceed: The system will verify your details. You will then be prompted to confirm your registered email ID and mobile number. A link and an OTP will be sent to your registered contact information. You must click the link and enter the OTP to authenticate your request.
- Pay the Application Fee: Once the authentication is complete, you will be directed to the payment page.16 The fees are the same as the NSDL portal. After a successful payment, a confirmation will be displayed, and a receipt will be sent to your email.
- Await Delivery: The new physical card will be printed and dispatched to the address registered with your PAN or the address mentioned on your Aadhaar card within 15-20 working days. An e-PAN will also be sent to your email address, which you can use for all official purposes immediately.17
Documents Required for Your PAN Card Reprint Application
One of the greatest advantages of the online process is the minimal documentation required, especially if you opt for the paperless e-sign/e-KYC method.
- For paperless (e-KYC/e-Sign) mode:
- Aadhaar Number: Your 12-digit Aadhaar card number is all you need.18 The system pulls your details and photo directly from the Aadhaar database, so no physical documents are required. This is the fastest and most convenient method for a lost PAN card.
- For physical document submission:
- Application Acknowledgement: A printed and signed copy of the acknowledgement form generated online.19
- Proof of Identity: A copy of your Aadhaar card, passport, voter ID, or driving license.20
- Proof of Address: A copy of your Aadhaar card, passport, utility bill, or bank statement.21
- Proof of Date of Birth: A copy of your birth certificate, passport, or school leaving certificate.
- Copy of your existing PAN Card or PAN Allotment Letter (if available).22
- FIR Copy or Police Complaint: If your PAN card was lost or stolen, it is advisable to have a copy of the FIR or a police complaint on hand, though it is not a mandatory document for the application.
- Important Note: The physical document submission method requires you to courier the signed acknowledgement and documents to the respective NSDL or UTIITSL office. The address will be provided on the acknowledgement form.
Expert Tip: The Power of E-PAN
Once you have completed your PAN card reprint application, an e-PAN will be sent to your registered email address.23 This e-PAN is a digitally signed PDF document that is just as valid as the physical card for all financial and official purposes.24 In many cases, it is sufficient, and you can start using it immediately, even before the physical card arrives.
Fees and Timeline for a Duplicate PAN Card
The PAN card fees are transparent and affordable. As of the latest updates, the fees are as follows:
- For physical PAN card dispatched to an Indian address: ₹50 (inclusive of GST).25
- For physical PAN card dispatched to a foreign address: ₹959 (inclusive of GST and dispatch charges).26
The processing time for a duplicate PAN card is remarkably fast.
- e-PAN: You can expect to receive the e-PAN in your email within 1-2 hours of a successful e-KYC and payment.
- Physical PAN Card: The physical card is typically dispatched within 7-10 working days of the application and delivered via speed post within an additional 5-10 days, depending on your location.
| Feature | Paperless Application (e-KYC/e-Sign) | Physical Document Application |
| Documents Required | Only Aadhaar card details needed. | Acknowledgment, proof of ID, address, and DOB required. |
| Processing Time | Fastest; e-PAN in hours, physical card in 1-2 weeks. | Slower; depends on courier time. |
| Effort | Low; fully online from home. | High; involves printing, signing, and couriering documents. |
| Cost | Same nominal fee. | Same nominal fee. |
FAQ Section
1. Can I get a duplicate PAN card without an Aadhaar card?
No, an Aadhaar card is now a mandatory requirement for both new and reprint PAN card applications for resident Indian citizens. The linking of PAN with Aadhaar is compulsory as per the Income Tax Act.
2. What if my mobile number or email ID is not linked with Aadhaar?
If your mobile number is not linked, you cannot use the paperless e-KYC/e-sign method. You will have to use the physical document submission method, where you print and courier your signed application form along with photocopies of your identity and address proofs to the relevant NSDL or UTIITSL office.
3. Is the e-PAN card a valid document?
Yes, the e-PAN card is a completely valid document.27 The Income Tax Department has officially recognized the e-PAN as a legitimate form of PAN.28 You can use it for all financial and official purposes where a physical card is not specifically requested.
4. How can I track my PAN card reprint application status?
After submitting your application, you will receive a 15-digit acknowledgement number.29 You can use this number to track the status of your PAN card reprint application on the respective NSDL or UTIITSL portal.30
5. Can I get a duplicate PAN card if I’ve lost the PAN number itself?
Yes. If you have a lost PAN card and don’t remember the number, you can use the “Know Your PAN” service on the Income Tax Department’s official e-filing portal.31 By entering details like your name, father’s name, and date of birth, you can retrieve your PAN number.32 This is the first step before you start the PAN card reprint application process.
Conclusion: A Seamless Digital Solution
Losing your PAN card no longer means facing a long, bureaucratic process.33 The online application for a duplicate PAN card is a testament to India’s successful digital governance initiatives, offering a quick, secure, and hassle-free solution. By following the simple steps outlined in this guide, you can easily reprint PAN card and get back on track with your financial activities.
While the online process is designed to be user-friendly, navigating official portals and ensuring all details are correctly filled can still be challenging for some. If you prefer to have a professional handle the process, companies like AM Global offer expert document services for PAN card applications, passport renewals, and more. Located in Delhi, India, they work with clients across the country and overseas to simplify these crucial procedures. You can contact them directly at +91-9999-422-422 or email amglobal.org@gmail.com for professional assistance.
Disclaimer: This article is for informational purposes only. The application process, fees, and documentation requirements are subject to change based on updates from the Income Tax Department, Government of India. Always refer to the official websites of Protean (NSDL) and UTIITSL for the most current and accurate information.34
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